Privacy Policy

Last Updated: November 20, 2025

WATCH-MODS operates this store and website, including all related information, content, features, tools, products, and services, to provide you (the Customer) with a carefully curated shopping experience (the "Services"). WATCH-MODS is powered by Shopify, which enables us to deliver the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you access, use, or make purchases or conduct other transactions through the Services, or otherwise communicate with us. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term "Personal Information," we refer to information that can identify or be reasonably linked to you or another individual. Personal Information does not include information collected anonymously or de-identified such that it cannot identify you or be reasonably linked to you. We may collect or process the following categories of Personal Information (including insights derived from such Personal Information), depending on how you interact with the Services, your place of residence, and the permissions or requirements of applicable laws:

  • Contact Information: Including your name, address, bilingual address, shipping address, phone number, and email address.
  • Financial Information: Including credit card, debit card, and financial account numbers, payment card details, financial account information, transaction details, payment methods, payment confirmations, and other payment-related details.
  • Account Information: Including your username, password, security questions, preferences, and settings.
  • Transaction Information: Including products you have viewed, added to your cart, saved to your wishlist, purchased, returned, exchanged, or for which you have canceled past transactions.
  • Communications with Us: Including information contained in your communications with us, such as when you send a customer support inquiry.
  • Device Information: Including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage Information: Including information about your interactions with the Services, such as how and when you interact with or navigate the Services.

Sources of Personal Information

We may collect Personal Information from the following sources:

Directly from you, including when you create an account, access or use the Services, communicate with us, or otherwise provide your Personal Information to us;

Automatically through the Services, including from your device when you use our products or Services or access our website, and through the use of cookies and similar technologies;

From our service providers, including when we engage them to enable certain technologies and when they collect or process your Personal Information on our behalf;

From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or the Services you use, we may use your Personal Information for the following purposes:

1. Provide, Customize, and Improve the Services

We use your Personal Information to provide the Services to you, including fulfilling contracts with you, processing your payments, completing your orders, remembering your preferences and products you are interested in, sending you account-related notifications, processing purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, arranging shipping, facilitating any returns and exchanges, enabling you to obtain price quotes, and creating a customized shopping experience for you (e.g., recommending products related to your purchases). This may include using your Personal Information to better customize and improve the Services.

2. Marketing and Advertising

We use your Personal Information for marketing and promotional purposes, such as sending you marketing and promotional materials via email, SMS, or postal mail, and displaying online advertisements for products or services to you on the Services or other websites (including based on products you have previously purchased, added to your cart, or other activities on the Services).

3. Security and Fraud Prevention

We use your Personal Information to verify your account, provide a secure payment and shopping experience, detect, investigate, or take action against potential fraudulent, illegal, unsafe, or malicious activities, protect public safety, and ensure the security of our Services. If you choose to use the Services and register for an account, you are responsible for keeping your account credentials secure. We strongly advise you not to share your username, password, or other access details with others.

4. Communicate with You

We use your Personal Information to provide you with customer support, respond to you, deliver effective Services, and maintain our business relationship with you.

5. Legal Purposes

We use your Personal Information to comply with applicable laws or respond to valid legal processes (including requests from law enforcement or government agencies), investigate or participate in civil investigations, potential or actual litigation, or other adversarial legal proceedings, and enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

Under certain circumstances, we may disclose your Personal Information to third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include:

  • Collaborating with Shopify, suppliers, and other third parties that provide services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, fulfillment, and shipping);
  • Working with business and marketing partners to provide you with marketing services and advertisements. For example, we use Shopify to support personalized advertising through third-party services based on your online activities across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy statements. Depending on where you live, you may have the right to instruct us not to share information about you for the purpose of displaying targeted advertisements and marketing to you based on your online activities across different merchants and websites;
  • When you direct, request, or otherwise consent to us disclosing certain information to third parties (e.g., to deliver products to you or through your use of social media widgets or login integrations);
  • Collaborating with our affiliates or other companies within our corporate group;
  • In the context of business transactions such as mergers or bankruptcies, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable Terms of Service or policies, or to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes Personal Information about your access and use of the Services to provide and improve the Services. Information you submit to the Services will be transmitted to and shared with Shopify and third parties that may be located outside the country where you reside, to provide and improve the Services. Additionally, to help protect, promote, and improve our business, we use certain Shopify enhancements that incorporate data and information obtained from your interactions with our store, other merchants, and Shopify. To provide these enhancements, Shopify may use the Personal Information collected about your interactions with our store, other merchants, and Shopify. In such cases, Shopify is responsible for processing your Personal Information, including responding to your requests to exercise your rights regarding the use of your Personal Information for these purposes. To learn more about how Shopify uses your Personal Information and any rights you may have, you can visit the Shopify Consumer Privacy Policy. Depending on where you live, you may exercise certain rights regarding your Personal Information through the Shopify Privacy Portal link.

Third-Party Websites and Links

The Services may include links to websites or other online platforms operated by third parties. If you follow a link to a website not controlled by us, you should review its privacy and security policies as well as other terms and conditions. We do not guarantee or take responsibility for the privacy or security of such websites, including the accuracy, completeness, or reliability of information found on these websites. Information you provide in public or semi-public areas (including information you share on third-party social networking platforms) may also be viewed by other users of the Services and/or users of these third-party platforms, with no restrictions on use by us or third parties. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or their owners or operators, unless disclosed in the Services.

Children’s Data

The Services are not intended for use by children, and we do not intentionally collect any Personal Information from children who are under the legal age of majority in your jurisdiction. If you are a parent or guardian of a child who has provided Personal Information to us, you may contact us using the contact details listed below to request the deletion of such information. As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" Personal Information of individuals under the age of 16 (as these terms are defined under applicable law).

Security and Retention of Your Information

Please note that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Additionally, any information you send to us may be insecure during transmission. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

The period for which we retain your Personal Information depends on various factors, such as whether we need the information to maintain your account, provide you with the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your Personal Information. However, these rights are not absolute and may only apply in certain circumstances; in some cases, we may deny your request if permitted by law:

  • Right to Know: You may have the right to request access to your Personal Information that we hold.
  • Right to Erasure: You may have the right to request that we delete your Personal Information that we maintain.
  • Right to Correction: You may have the right to request that we correct inaccurate Personal Information about you that we maintain.
  • Right to Data Portability: In certain cases and subject to certain exceptions, you may have the right to receive a copy of your Personal Information that we hold and request its transfer to a third party.
  • Right to Opt Out of Sale or Sharing for Targeted Advertising: Depending on where you live, you may have the right to opt out of the "sale" or "sharing" of your Personal Information, or opt out of the processing of your Personal Data for "targeted advertising" purposes as defined under applicable privacy laws.
  • Manage Communication Preferences: We may send you promotional emails; you may opt out of receiving these emails at any time by using the unsubscribe option in our emails. Please note that if you opt out, we will still send you non-promotional emails (e.g., emails about your account or orders you have placed).

If you reside in the United Kingdom or the European Economic Area (EEA) and subject to exceptions and limitations under local law, you may also exercise the following rights in addition to those listed above:

  • Right to Object to Processing and Restrict Processing: You may have the right to request that we stop or restrict the processing of your Personal Information for certain purposes.
  • Right to Withdraw Consent: If we rely on your consent to process your Personal Information, you have the right to withdraw such consent. Withdrawal of consent does not affect the lawfulness of any processing conducted based on your consent prior to withdrawal.

You may exercise these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your Personal Information and any rights you may have (including rights related to data processed by Shopify), you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising these rights. As permitted or required by applicable law, we may need to verify your identity before processing your request. Under applicable law, you may designate an authorized agent to submit requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require the agent to provide proof of your authorization for them to act on your behalf, and we may need to verify your identity directly with you. We will respond to your request promptly as required by applicable law.

Complaints

If you have any complaints about how we process your Personal Information, please contact us using the contact details provided below. Depending on your location, you have the right to appeal our decisions (by contacting us using the listed contact details) or file a complaint with a local data protection authority. For the EEA, you can find a list of competent data protection authorities here.

International Transfers

Please note that we may transfer, store, and process your Personal Information outside the country where you reside.

If we transfer your Personal Information outside the EEA or the United Kingdom, we will rely on recognized transfer mechanisms (such as the European Commission’s Standard Contractual Clauses or any equivalent contracts issued by the relevant UK authorities, as applicable), unless the data is transferred to a country that has been determined to provide adequate protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last Updated" date, and provide notice as required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any rights you may have, please call us or send an email to customwatchclub8@gmail.com. We are the data controller of your Personal Information under applicable data protection laws.